Privacy Policy

Blactron is operated by MAHAMAD MUSTAF K C, based in Karnataka, India (we, us, or our). This policy explains what personal information we collect through this website and when you contact us, how we use it, and the choices you have.

When you book a call, email us, or message us on WhatsApp, we receive the details you choose to share, such as your name, email address, phone number, company name, and information about your project.

When you visit the website, we collect anonymous usage statistics, such as pages viewed, the referring website, browser type, device type, and approximate country. This data does not identify you personally.

We do not ask for payment details on this website.

We use your information to reply to your enquiry, prepare proposals and quotes, deliver and support the services you engage us for, send invoices, and keep records required by law.

We use anonymous usage statistics to understand how the website is used and to improve it.

We do not sell, rent, or trade your personal information, and we do not send you marketing emails unless you have asked us to.

We use Google Analytics to understand how visitors use this website, such as which pages are viewed and how people arrive here. Analytics cookies are only set if you click Accept in the cookie banner. If you decline, no analytics cookies are stored. We do not use advertising cookies.

You can change your choice at any time by clearing this website's data in your browser, which shows the banner again. Google processes this data under its own privacy policy at policies.google.com/privacy.

Third-party services that you open from this website, such as our booking calendar or WhatsApp, may set their own cookies under their own policies.

We use trusted third-party services to run our business, including Cal.com for booking calls, WhatsApp for messaging, our email provider for email, and our web hosting and analytics providers. These services process your information only as needed to provide their service, under their own privacy policies.

Some of these providers may store data outside India, including in the United States or the European Union.

We keep enquiry details for as long as needed to respond to you and follow up on your project, and project and invoice records for as long as required by applicable tax and accounting laws. After that, we delete or anonymise them.

You can ask us to access, correct, or delete the personal information we hold about you, or to stop using it, at any time. Depending on where you live, including under India's Digital Personal Data Protection Act, 2023 or the UK and EU GDPR, you may have further rights, such as the right to complain to your local data protection authority.

To make a request, email support@blactron.com. We will respond within 30 days.

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to those who need it.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Questions about this policy or your personal information can be sent to support@blactron.com.